Privacy Policy

1. Introduction

DigitVibez Ltd ("DigitVibez", "we", "our" or "us") is a digital marketing agency providing services including search engine optimisation, paid advertising, social media management, branding, website development and digital reporting solutions.

This Privacy Policy explains how we collect, use and protect information obtained from visitors, clients, potential customers and users of our digital services.

We are committed to handling personal information responsibly and in accordance with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Responding to enquiries and providing requested information.
• Delivering digital marketing services and managing client projects.
• Preparing reports, campaign analysis and performance insights.
• Improving our website, services and customer experience.
• Communicating important updates regarding our services.

4. Marketing Communications

Where appropriate, DigitVibez may contact existing customers or interested businesses about relevant services and updates.

You can request to stop receiving marketing communications at any time by contacting us.

5. Cookies and Analytics

Our website may use cookies and similar technologies to understand visitor behaviour, improve website performance and analyse traffic.

These services may include third-party analytics providers that process information according to their own privacy policies.

6. Third-Party Services

To provide our services, we may use trusted third-party platforms including advertising platforms, analytics providers, website hosting providers and reporting tools.

These providers may process information only for the purposes required to deliver their services.

7. Google Business Profile Reporting

DigitVibez operates GBP Performance Reporting, a reporting application that may access authorised Google Business Profile information for reporting and analytics purposes.

Information regarding Google Business Profile API access, usage, storage and data handling is explained in our dedicated policy:

GBP Reporting Privacy Policy

8. Data Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Although we take reasonable steps to protect information, no online transmission or storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to provide services, maintain records, meet legal obligations and resolve disputes.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have rights including:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information where applicable.
• Objecting to certain processing activities.
• Withdrawing consent where processing relies on consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.

The latest version will always be available on this page.